ISO 21001:2018

ISO 21001:2018

Quality Management system for Educational Organisations

ISO 21001:2018 focuses on a continual improvement, process-based approach that supports the effective management of educational organisations. This enables the business to meet the requirements of learners and staff through an efficient, effective quality management system (QMS).

Are you:

  • Committed to Quality?
  • Driven by the desire to succeed?
  • Ambitious?

Are you looking to:

  • Increase operational performance?
  • Remove barriers and risks for growth?
  • Increase customer base and focus?
  • Improve Employee engagement?
  • Include a culture of evidence-based decision making?
  • Move into new markets?
  • Win new contracts?
  • Improve top and bottom lines?

Funding - We work closely with various funding groups so our support can be fully or partially funded.

ISO 21001:2018

This standard is suitable for any organisation that wishes to improve learner satisfaction, staff motivation, and build a culture of continual improvement.

All requirements of ISO 21001:2018 are generic and can be applicable to any organisation that uses a curriculum to support development and competence through teaching, learning and research.

BS EN ISO 21001:2018 is based on the plan-do-check-act methodology and provides a process-based approach to documenting and reviewing the structure, responsibilities, and procedures in the organisation, which are required to achieve effective quality management. When you implement a system aligned to the BS EN ISO 21001 requirements, you will join over a million organizations globally who have improved their businesses.

ISO 21001:2018

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ISO 21001:2018


Top management are to determine their objectives and strategic plan for the business. It is essential that your team are committed to implementing an effective QMS as everyone will be pivotal to success. With your implementation team, and support from Clear Quality, you will create a quality manual in line with your business objectives. Documented procedures and records required will be created to control an effective quality management system bespoke to your scope of services:

  • A documented system will be created to control approval, distribution, revision, and storage. These should be easy to operate and follow, yet sufficient to meet the requirements of the ISO 21001:2018 standards.
  • You will demonstrate a clear process and set of procedures to ensure compliance is consistent.
  • Objectives and targets will be documented and consistent with the business strategic direction, including continual improvement and risk-based thinking.
  • Relevant documentation should be made easily available and useable in either print or electronic version and communicated throughout your business.
  • Throughout the process, internal audits will take place to confirm process effectiveness and compliance to the international standards.
  • Continual improvement of the effectiveness of the quality management system must be followed on a continuous basis to confirm suitability.

Our “Funded” level 4 Data Protection and Information Governance Practitioner or Level 4 Cyber Security Technologist apprenticeship are also available to upskill your workforce, providing them with the necessary skills and knowledge to manage and maintain compliance to your information security business management system moving forward. This apprenticeship provides training on the following but not limited to:

  • Data Management
  • Disposal of data in compliance with legislation, regulation, and good practice.
  • Managing customer satisfaction
  • Managing Supplier performance
  • Developing quality policies and governance
  • Completion of effective Process Audits
  • Quality Risk Management

And much more.

Click here to see our catalogue of work-based learning courses

ISO 21001:2018

How Can Clear Quality Help?

Clear Quality Ltd are a professional BS EN ISO consultancy, certification, and training organisation. Our team are dedicated to supporting you and your business, no matter your size or current scope. We help create, implement, and manage the perfect quality management system to suit your business as a unique workplace and organisation.

We set objectives, ensuring compliance to the requirements of the international standards and work with you to continually improve the quality across your provision. Training and up-skilling your workforce are key throughout the process of implementing a robust management system into your business.

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