Clear Quality: Quality Audit Consultants & Accreditation Support

About Us

ISO, more formally known as the International Organisation for Standardization, describes the set of guidelines and certifications that every professional service should maintain. These ensure top quality products, services and safety standards throughout not just the UK, but the world. This makes national trade and work services more efficient, as well as ensuring the quality and reliability of international trade. There are standards that cover every area, from food safety to quality management systems (QMS). Clear Quality understand that it can be hard to navigate and understand them, let alone come up with a concrete plan to achieve accreditation, but that’s why we’re here.

We have a team of expert ISO consultants in Yorkshire that know the guidelines inside-out. We have worked with a range of different sized businesses; whether you are completely new to this or are an established company looking for a re-assessment for the 9001:2015 certification, our friendly and helpful staff are available to you.

ISO's can seem daunting, particularly when thinking about the auditor inspections. However, they are not there to trap you. Once you understand the standards, it is much easier to recognise the benefits they provide and how they can support your business. Implementing a QMS, for instance, can provide structure and ease to a workplace, helping your company run more efficiently and smoothly. Not only does it make for happier employees, it makes for happier customers. Clear Quality can help you understand ISOs, access your current QMS, for instance, and the areas in which it could be even more effective.

Our team offer guidance and support throughout the process, whichever standard you are targeting. We help you understand the requirements of each, from the ISO 9001 to the ISO 14001, and assess your business, working out what you’re already achieving and the places to target. This includes what resources you have, the effectiveness of your management systems, your time, skills and budget. We create a bespoke, concrete plan and help you implement it in your workplace, even aiding the writing of health and safety policies. Our aim is always the same: to support you in any way we can, taking the stress out of ISO and allowing you to enjoy the benefits of a safer, more efficient workplace and business.

Currently, one of the important changes in the standards is the transition from the 9001:2008 to the 9001:2015 ISO. The new version has a greater emphasis upon risk-based thinking than the 2008, as well as a higher-level structure that enables easier integration with other management systems. In September 2018, businesses with the 9001:2008 will lose accreditation. The huge number of companies requiring the update puts auditors in short supply; last-minute is not an option. With Clear Quality, you can begin the process now by contacting one of our team and arranging a face-to-face, no obligation meeting. This ensures that you won’t lose your accreditation or the custom it brings.

We have a guide to each ISO standard that covers a huge range of industries from the 9001:2015 QMS standard to the Occupational Health and Safety ISO 18001. We even offer our ISO consultancy to the aircraft space and defence industry with the AS9100 standard. Whatever you require, get in touch, explore the website and discover Clear Quality’s effective, friendly team that can help you move towards accreditation today.

Profile

Debbie Whitehead - consultant at Clear QualityDebbie Whitehead
Managing Director

Email: debbie.whitehead@clearquality.co.uk

BSI Associate Consultant ProgrammeDebbie is a IRCA qualified lead auditor and associate consultant with BSI with over 20 years’ experience in the Training industry. She has led SFA (Skills Funding Agency) Audits, Ofsted inspections and carried out internal audits across a variety of industry specific areas such as, food safety, engineering, manufacturing, facilities management and IT companies. Debbie started her career assessing these sectors to confirm compliance to the national standard however through determination and passion for quality Debbie progressed to become a lead auditor. Debbie established Clear Quality in April 2017 with a team of experienced auditors.

Clear Quality is an active member of Barnsley and Rotherham Chamber of Commerce and Connect Yorkshire.

Debbie said, “We will provide you with clarity and vision of your business through implementing a structured customised quality management system. A risk and process based approach is used to define your business objectives and strategic direction identifying continual improvement throughout.”

Darren Forder
ISO Quality Consultant
Email: Darren.forder@clearquality.co.uk 

Darren joined the team in December 2017 bringing with him over 25 years experiance within the customer service, training & quality environment sectors, all of which have been focused on Quality, growth & development. Darren offers positive work ethic and attitude, with a desire to improve and learn new skills. A self-motivated and determined professional, from concept to completion, with strong leadership skills and social presence.

 

Karen Taylor
ISO Quality Consultant
Email: karen.taylor@clearquality.co.uk

Karen joined the consultancy team at Clear Quality in April 2018, after spending over 20 years in the training industry, where she carried out program management, Ofsted inspections and completed internal audits across a diverse spectrum of companies and locations nationwide. Karen is qualified through BSI to Lead Implementer for ISO/IEC 27001 but also works with clients on 9001-2015 and ATEX/IECEx

 

Our Ethics

Honesty

We are open and always share information that supports your business’s growth and sustainability. We respect and protect any privileged information to which we have access during our relationship and beyond.

Respect

We respect the structure and responsibilities of your company and customers, providing facts and advice throughout the process. We demonstrate the highest standard of personal integrity, truthfulness, honesty and fortitude in all our activities to inspire confidence and trust.

Fairness

We are obligated to report audit findings truthfully and accurately. All communication is truthful, accurate, objective, timely, clear and complete.

Confidentiality

Security of information. We have complete discretion when handling sensitive or confidential information. It is part of our respect for you and your business.

Respect for Others

We are open and direct in our communication. We honour and value the abilities and contributions of others. We conduct our organisational and operational duties with positive leadership exemplified by open communication, creativity, dedication, and compassion. We do not tolerate discrimination in business relationships, employment, recruitment, and other conditions of employment against employee or job applicant on the bases of race, creed, colour, national origin, disability or gender.

Compassion

We maintain an awareness of the needs of others and act to meet those needs whenever possible. We always act in ways that are consistent with our commitment to social responsibility and do not accept decisions which contradict diversity awareness.

Integrity

We maintain and will maintain our ethical principles, even when confronted by personal, professional and social risks, as well as economic pressures.

Contact Us

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