The process hasn’t slowed or stopped operations as we worked through it.
Since the referendum to leave the EU, we decided there was an imminent need to look at having some sort of accreditation behind our name at Rollem. ISO standards fit the bill and so did the recommendation of Clear Quality as consultants to help us achieve this.
Having an international customer base, there is a need for us to have internationally recognised accreditation, particularly once we no longer can or have EU compliance to accredit the standard of our machinery.
Having worked with Clear Quality and in particular Darren over the past 18 months-2 years, he has helped improve the efficiency of our day to day operations undoubtedly. It has been a slow process to change the mindset of a workplace that hasn’t addressed this area before. Having a workforce that still includes the first employees hired at Rollem over 50 years ago and employment averaging at least 17 years, our downfall was the lack of documentation rather than people keeping it all in their heads! The process hasn’t slowed or stopped operations as we worked through it and it has actually streamlined some areas and made them easier for us than ever before.
Darren’s patience and persistence with us has paid off and we have finally passed our stage 2 audit, no chance we would be able to say that without him and Clear Quality!