J McCann & Co Ltd
This result was beyond our expectations.
At McCann’s we have been implementing a collaborative business management system, ISO 44001, since 2018 to meet client and contract requirements. Since the inception of the management system, our third-party certification body, BSI, have found weaknesses within our system and our last audit from BSI identified a number of non-conformances. We clearly needed help.
We contacted Clear Quality to request assistance with developing a plan to tackle these non-conformances and achieve system compliance. From the start Debbie was helpful and extremely client focused, ensuring she understood our needs, capabilities, and objectives.
From meetings and workshops with Clear Quality, Debbie developed a clear action plan to tackle each non-conformance. Debbie provided support and the tools to ensure we understood the standard requirements and more importantly the reasons why the NCRs were raised in the first place. With Debbie’s assistance and coaching we were fully prepared for our annual audit with BSI. We closed out the existing non conformances and achieved the excellent result of having 0 new ones raised.
This result was beyond our expectations, and with Clear Quality’s support we have increased our personal knowledge of the standards and improved business systems which ensures our business is fit for the future.
Thankyou Clear Quality, we really could not have done this without your support.