Derby City Council

Bisma, Quality Practitioner Level 4, 27/08/25

"From a management perspective, myself along with other colleagues in the team have found the new techniques Bisma has picked up during the course have been utilised in her day to day work practices and have been most beneficial to DCC. This is a testament to the hard work that Bisma has put in during the time period of undertaking the course.

• The apprenticeship went very well for her
• Clear quality staff were very helpful in particularly assistance from both Jess and Louise
• The course was very clear and the layout of the course was good given that it was all conducted remotely ensuring engagement and support with all modules
• The main thing to mention is regarding the support network available to the candidate being really good and valuable"