ICPE Testimonial - 23/08/18

Established in 2000, Ian Cocker Precision Engineering has achieved recognition for quality services. However, in 2018 we were looking for business growth opportunities and the prospect of obtaining a superior customer base. We comprehended the need for an advanced management system that aligned with quality to coincide with our wider business strategies. ISO 9001:2015 was primarily necessitated to endeavour this particular direction within the business. ‘Clear Quality’ were at the forefront of this aspiration and were very efficient and effective in informing ICPE of the requirements needed to attain ISO 9001:2015. Monthly visits and actions were arranged in advance to ensure all areas of the QMS system complied with the international standards. Clear Quality demonstrated their knowledge and expertise in creating quality management systems combined with systematically understanding the demands of a growing business.

Clear Quality’s involvement in the process, helped us seemingly implement our management systems effectively to achieve accreditation. Clear Quality were thorough and insightful on the direction for us to take and the necessary developments needed to enhance our internal systems. Clear Quality are still providing a service to us to ensure continuous improvement of the QMS is maintained and remains a fundamental element to ICPE. while remaining dedicated and professional throughout. They offer an unparalleled service remaining dedicated and professional throughout and we would highly recommend them to any business requiring this service.

Ian Cocker

Director


Orthosprojects Testimonial - 17/08/18

Darren from Clear Quality was a massive help to us in achieving ISO9001:2015. Without his help and knowledge, we would have struggled to implement all of the new requirements for the transition. Darren was extremely knowledgeable of the new standard, as well as being polite, punctual and understanding of our needs. Not only did he implement the new requirements, he also overhauled our existing quality system, making it much simpler and easier to understand for all the staff. Using Clear Quality was a great idea as it made the transition and usability of our quality system so much easier”

Thanks again Darren!

Tim Hall Quality Engineer at Orthosprojects

   

MWS Testimonial - 30/08/18

I would like to thank Clear Quality, especially Karen for all your help with the updating of our quality management system in line with the new requirements for ISO 9001:2015.I requested your services following a google search and from the onset the level of understanding and ability to adapt your services to our business became apparent.Within a small timeframe we now have an ISO 9001:2015 accredited quality system that works for us and we all have a better understanding of both the requirements of the standard and our own processes.I would not hesitate to recommend you to others and will be using your services again.

Paul Cooke

QHSE Manager MWS Ltd

Clear Quality Ltd provide a first class, cost effective, professional service for SME’s wishing to improve their Quality management systems or gain ISO accreditation.

Robson Group commissioned Clear Quality and Debbie in January 2018 to review our approach to ISO 9001 accreditation and the quality systems and approach we use in our business. Although we have had our ISO accreditation for many years, we have struggled to address the issues in the new 2015 standard and our quality systems and processes were stagnant and not contributing effectively to the development of our business.

Debbie quickly assessed the existing processes within our business and mixed easily with our management team to gain a good understanding of our business. Her knowledge of ISO was excellent, as you would expect, but more importantly she managed to simplify our quality systems and processes quickly and cost effectively whilst gaining ownership from our management team. In June 2018 we passed our ISO 9001 accreditation to the new 2015 standard with no non-conformances and a commendation from our LRQA Adviser.

We have more work for Debbie and her team to undertake on behalf of Robson’s but I would have no hesitation in recommending Clear Quality to any SME in the region grappling with their quality management systems and wanting a fresh pair of eyes perspective on moving their business forward or gaining relevant ISO accreditation.

Colin Beresford 

CEO Robson Group

Paul Ponsonby testimonial September 2018

I recently joined Paul Ponsonby Ltd and am involved in the transition from ISO 9001 2008 and 14001, to the 2015 version.  I have considerable “old experience” of ISO but being about ten years behind the times, I was well and truly out of my depth.

We called Clear Quality in to help us with the transition and they sent Darren!

There are good ISO consultants and then there’s Darren.

He’s very easy to get on with. He takes the time to explain precisely what the aim of a particular procedure is and is patient enough when ode dogs like me don’t get it first time.

He’s helped us incorporate the two standards we work to into one IMS or Integrated Management System. Yes, he’s fond of his acronyms. One bit of advice suggested we adopt, was a RAG approach which  had me searching my desk drawers for a duster when in actual fact he was suggesting a colour coding system of Red Amber and Green.

But seriously, when I say there’s good ISO consultants and there’s Darren, I mean he’s top drawer. Thorough and clear with his advice. I’m pleased to say that when the external assessor came to reassess us in August, we were immediately recommended for transition to the new standard.

We’ve called Darren back for a further day’s consulting to help clarify auditing procedure “moving forward”.

Our company is delighted with the help he’s given and the confidence he’s helped build amongst us. We look forward to working with him again.

Keith Povall

Sales & Marketing Assistant

Paul Ponsonby Limited

CACHE INSTRUMENTATION

Excellent service and assistance given by Clear Quality and their representative Darren Forder with our recent upgrade to ISO 9001:2015.

Darren was extremely professional,  knowledgeable and efficient whilst being very friendly and approachable.

I would highly recommend both Clear Quality  and Darren to any company requiring assistance and we would definitely contact them again in the future.

Pam